The Approved Workshop Scheme is a joint enterprise between the NCC (National Caravan Council), The Caravan and Motorhome Club and The Camping and Caravanning Club.
Originating in 1978, and the only scheme to be supported by all of the major UK manufacturers, the Approved Workshop Scheme is now the UK's largest group of independently assessed workshops and is seen as the benchmark for motorhome and touring caravan servicing in the UK.
There are currently over 480 fixed and mobile Approved Workshops across the UK.
Why use an Approved Workshop?
Using an Approved Workshop gives you peace of mind that the technician working on your tourer or motorhome is qualified to the required standards. They will normally guarantee all repairs for a minimum of six months and take all reasonable steps to protect the validity of any unexpired warranties.
All AWS workshops are annually inspected by a team of independent assessors and must comply with the Scheme's rigorous standards.
So you will know that the right things are done, by the right people and to a high standard.
All Approved Workshops will:
Display a detailed list of prices and labour rates
Provide an estimate for any additional servicing or repair work over £150
Give a realistic estimated time for completion and collection
Use genuine spare parts where available
Ensure all work is carried out using skill, care and professional judgement
Always provide you with a check list of work done
Not start work without your express authority
Contact you for authority to continue if additional work is identified
Notify you in writing of faults which are not rectified, with an honest assessment of the urgency of the repairs required
